Strengthening Customer-Supplier Relationships – Lessons from the Pandemic

31 August 2021 | Online (Singapore time)

The COVID-19 pandemic has severely impacted traditional client/supplier interactivity. Working from home has been the norm for most on both sides of the relationship and physical contacts have been very limited. However, the industry has continued to move forward with project awards in 2020 and 2021/22 are predicted to be good years in terms of FPSO project volume. The disruption to normal working life has forced companies to innovate their customer relationship strategy and some of these practices may become permanent in the post pandemic world.

In this roundtable discussion we will discuss and share experiences on:

• How has the limited physical interaction with clients/suppliers impacted your business?
• How have you maintained relationships, particularly those restricted by international travel bans?
• What previously unseen drawbacks have been highlighted by the lack of physical meetings?
• What changes in working practices have you found to be beneficial and can they be made permanent?
• What lessons can be learned?
  

Moderator: Graeme Orr, Global Offshore Sales Manager, SUEZ

Graeme is responsible for the global offshore sales activity of Suez. With over 30 years of experience in sales of high value equipment and services, the last thirteen years of which were focused exclusively on offshore water treatment systems, Graeme has a thorough understanding of the processes and drivers that influence the market. Based in the UK and travelling around the oil regions of the world has given Graeme a fascination for different cultures and business practices as well as for emerging technologies and new developments in the offshore world.

How It Works:

Each Virtual Interactive Discussion Group (VIDG) rotation will have 5 – 6 Participants. The intimate setting provides the opportunity for leaders to engage in in-depth discussions around a particular challenge they are faced with. There will be a total of 2 rotations, each running for 1-hour.

Details (Singapore Time)

• First round: 3pm - 4pm
• Break: 4pm - 4:30pm
• Second round: 4.30pm - 5:30pm

How To Register 

This event is exclusive and limited seats are available. To register, please contact Steven.Tang@iqpc.com.sg directly.

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